When we looked at the kinds of computer consulting and service operations in existence a decade ago, we were surprised and disappointed. Many of the so-called experts turned out to be highly unreliable, not at all customer-focused and typically not as broadly competent as claimed. We saw a real need for a computer support company that could deliver what it promised.
The result was the formation of what would become RenTech, a technology integration and network support services company. From the very beginning, RenTech has been driven by an obsession with customer satisfaction and service excellence. And you can expect this same level of service. We’re proud to say that RenTech has never lost a client to another service firm.
The driving force behind Team RenTech’s obsession with technical competence and responsive service is Jon Kolmar. As our Chief Technology Officer, he is responsible for maintaining and improving the technical competence of all RenTech service personnel. To ensure our growth, continuous improvement is more than a buzzword, it’s our lifeblood.
RenTech technicians have impressive credentials. All are certified as Microsoft Certified Systems Engineers and also have achieved an A+ Certification from the Computing Technology Industry Association. This certification validates the latest skills needed by today's computer support professionals. CompTIA is an international, vendor-neutral certification recognized by hardware and software vendors, distributors and resellers.